15. How not to Eye-Leak at Small Creatures

Emotions can be fickle beasties, and can grow a soul of their own, puppeteering your body into unbidden giggles or spontaneous frowns. They can slink and sidle onto the visage, commandeering your countenance without providing the major general with a moment’s notice, and manifest freely as thoughts without a filter—unless you teach them not to.

9. Power Prose and Play Scripts

Andrew is a master of psychological manipulation and power play. My newest obsession has been learning to recognise these control attempts and formulating precious methods of circumnavigating or dismantling them. Alongside my Confidence Techniques, these are the rules I abide by to deal day-by-day in the office.